Name(Required) First Last Phone(Required)Email(Required) 1. A customer calls stating the mesh point you installed upstairs is “paused.” What questions do you ask to troubleshoot?(Required)2. Describe a scenario when you used a tool or software to remotely and successfully solve a complex problem.(Required)3. How do you handle a problem that is waiting on a vendor?(Required)4. You are helping a client who has a new issue with QuickBooks crashing on startup. No error from quickbooks, but Windows Application Logs show an appcrash related to a DLL in the Windows folder tree. Quick research shows that this could be related to AV, old printer plugins, Microsoft C++ Redistributables and more, but there is no clear answer. One blog says that a fix is to run QB as admin, and you are good. You try running as admin and it works fine. Is this a good solution? Explain why or why not.(Required)5. You have a small business client running a home-based business. You have provided them with a managed network with something like Unifi or Cisco Meraki gear. The client has a need for some port forwards and a point-to-point VPN with a vendor, but they are using residential class internet with a dynamic IP. They ask for the credentials to the equipment so that they can adjust it themselves when the IP changes. What do you recommend to the client?(Required)